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Some Amazon Prime customers have days remaining to file claims for refunds of up to $51 underneath the corporate’s $2.5 billion settlement with the Federal Trade Commission.
Claims should be submitted by July 27, 2026, by means of the official settlement web site. The deadline applies to eligible shoppers who haven’t already acquired an computerized cost.
Amazon agreed in September 2025 to place $1.5 billion right into a client refund fund and pay a separate $1 billion civil penalty. The firm didn’t admit wrongdoing in agreeing to the settlement.
The FTC alleged that Amazon enrolled shoppers in Prime with out acquiring knowledgeable consent and made the subscription troublesome to cancel. The settlement requires adjustments to the corporate’s enrollment and cancellation processes, together with clearer disclosures and a neater means for customers to decline or cancel Prime.
POPULAR TEETHING TOY SOLD ON AMAZON FOR YEARS RECALLED OVER CHOKING HAZARD FOR CHILDREN
Certain Amazon Prime customers are eligible for refunds up to $51. (Isabella Falsetti/Bloomberg through Getty Images)
To qualify for the claims course of, shoppers should be U.S. Amazon Prime customers who signed up by means of one of many enrollment flows challenged by the FTC, or unsuccessfully tried to cancel on-line, between June 23, 2019, and June 23, 2025.
The challenged enrollment flows embrace Amazon’s common Prime choice web page, delivery choice web page, single-page checkout and Prime Video enrollment course of. Amazon will decide whether or not a buyer enrolled by means of a type of flows.
Claims should be submitted by July 27, 2026, by means of the official settlement web site. (Justin Sullivan/Getty Images)
Eligible shoppers should have used greater than three however fewer than 10 Prime advantages throughout any 12-month interval of Prime enrollment and should not have already acquired an computerized refund.
Consumers submitting a claim should affirm that they both enrolled unintentionally or tried and failed to cancel by means of Amazon’s on-line course of.
Approved claimants could also be reimbursed for Prime membership charges, up to $51. Submitting a claim doesn’t assure cost.
Payments could be issued by verify, PayPal or Venmo. (Eduardo Munoz/Reuters)
Payments could be issued by verify, PayPal or Venmo. The FTC mentioned Amazon expects to distribute claims-process funds in late 2026, however a particular mailing date has not been introduced.
The company can be warning shoppers about refund scams. Neither the FTC nor Amazon would require a cost to launch a settlement refund, and shoppers must be cautious of anybody promising assured approval or particular entry.
| Ticker | Security | Last | Change | Change % |
|---|---|---|---|---|
| AMZN | AMAZON.COM INC. | 232.11 | -1.55 | -0.66% |
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Claims could be filed at SubscriptionMembershipSettlement.com. Questions could be despatched to admin@SubscriptionMembershipSettlement.com.
