Ticketmaster is responding after a number of individuals expressed frustration about displaying up for an event on Saturday that was canceled months earlier.
Women’s Empowerment was based in March 1994 in honor of Women’s History Month. According to the group, it was designed to “enhance the lives of African-American women by addressing issues that specifically impact their health, relationship and overall lifestyle.” The event was to be adopted by a live performance by Keith Sweat, that includes JOE, Dru Hill, Ginuwine and Kut Klose.
According to Lenovo Center administration, whereas the live performance was not modified, the Women’s Empowerment portion of the event was canceled in January, and Ticketmaster despatched an e mail to ticket purchasers on Jan. 16 notifying them of the modifications.
WRAL News talked to guests ready outdoors the Lenovo Center on Saturday who claimed organizers of the Women’s Empowerment convention did not correctly notify them. However, Ticketmaster stated ticketholders have been notified of event modifications months earlier.
A spokesperson from Ticketmaster stated:
“All followers who bought tickets through Ticketmaster have been
notified through e mail in January relating to the event replace and refund course of. To
make clear, this was an event replace slightly than a full show cancellation, as The
R&B Lovers Tour proceeded as scheduled.”
Lenovo Center additionally responded to WRAL’s request, saying:
“Women’s Empowerment will have a 30-day window for a refund at the original point of purchase,” a spokesperson for the Lenovo Center stated. “Ticket purchasers were sent an email reminder on March 20, to include event details, including door times and the concert start time.”
Women who confirmed up on Saturday expressed frustration, including that they believed no one correctly communicated that Women’s Empowerment would no longer happen.
“I received emails from Ticketmaster every day…and no one notified me indicating that this was canceled and that there was a window to…you know, request a refund,” stated Alice Johnson, who confirmed up to the Lenovo Center for the event.
Brenda Hinton and different guestssaid a number of individuals who stopped on the Lenovo Center on Saturday had been coming to the event for years, including that extra discover was wanted.
WRAL News has additionally reached out to Women’s Empowerment presenter Radio One for extra on the cancellation and the way it was communicated to ticketholders.
