Claude was down for many — here’s everything we know

When you purchase via hyperlinks on our articles, Future and its syndication companions could earn a fee.

If you had points getting Claude to reply earlier in the present day, you were not alone. Reports on Down Detector for Anthropic’s well-liked AI assistant spiked as of 10:29am ET / 3.29am GMT to over 1,400 stories.

I was having hassle getting my free Claude to answer queries throughout desktop and cellular. And a pal on the Claude Max 5x account was getting a “Something went wrong” message, then being requested to strive once more.

Anthropic, to its credit score, was fast to acknowledge the difficulty and supply updates. About two hours after confirming it, the difficulty was marked as resolved. Ahead, you possibly can learn our dwell reporting on the outage because it occurred beneath.

Anthropic is investigating the difficulty

Anthropic has issued one other replace only a few minutes in the past, confirming that the disruption affecting Claude remains to be energetic and that it’s “continuing to investigate this issue.” You can see Claude’s official standing web page here, and a screenshot beneath.

On my free account, Claude is taking an excellent bit to reply proper now, after which finally delivers an error. The choice there’s to reask the query after which primarily strive once more.

My pal on the Max 5x plan from Claude shared the screenshot beneath with me exhibiting the ‘Something went fallacious’ error.

As a timer, we’re over an hour in now since stories began, and it additionally seems to be impacting signing into Claude. I’m getting a “We are experiencing delivery issues with some email providers and are working to resolve this” error when making an attempt to signal into my account on one other system.

Let me know within the feedback beneath if this concern is impacting your Claude account.

Anthropic has issued one other replace on the Claude standing web page:

“Update – We’re currently investigating issues with Claude Code and Claude.ai. Some users may be unable to log in, and others may experience slower than usual performance. The Claude API is not affected.”

Good information: the group at Anthropic is on it and investigating. It’s additionally actually appreciated that it is actively updating the standing web page, and it appears the disruptions in the present day are centered inside Claude.ai and Claude Code, leading to slower responses and never with the ability to log in. This replace was posted at 11:44 AM ET and notes that the API shouldn’t be impacted.

Down Detector stories for Claude are beginning to drop barely, although they continue to be elevated in comparison with a traditional day for the service. As of 11:33 AM ET, the newest replace on Down Detector, Claude is at 1,387 stories on the platform.

We’re nonetheless ready on one other replace from Anthropic on the elevated error charges with Claude, and whereas I’m nonetheless having difficulties with a free account on the net, my colleague Lance Ulanoff – TechRadar’s Editor-at-Large – let me know that Claude on cellular is working simply effective. Specifically, with the app on iOS.

Down Detector stories have dropped to below 1,000, at the moment at a bit over 900. Lance has additionally shared the screenshot beneath, however Claude is again to working on the net on a desktop once more.

We’re nonetheless ready on one other replace from Anthropic, nevertheless it is likely to be that Claude is recovering.

A repair is being applied

Along with Claude coming again for many, and Down Detector stories dropping, Anthropic has up to date the standing web page to notice that the difficulty has been recognized and {that a} repair is being rolled out now.

“Identified – The issue has been identified and a fix is being implemented.”