Famous for clear bogs and brisket sandwiches, Buc-ee’s simply received the worst doable grade from the Better Business Bureau.
The BBB says the “F” rating is because of a sample by the Texas-based journey chain of “not addressing customer complaints.”
The BBB claims that Buc-ee’s doesn’t have any help telephone numbers posted on its web site, that e-mail issues regularly go unanswered, and that it failed to reply to 88 complaints filed in opposition to the enterprise.
The company mentioned its rankings vary from A+ to F, based mostly on components like buyer complaints, transparency, and responsiveness and that buyer evaluations don’t impression rankings. BBB additionally mentioned its rankings replace robotically as new data is acquired.
Of 38 places rated on the company’s web site, 33 got “F” rankings, 2 “A” rankings and a couple of “C-” rankings. One location’s rating was undetermined. There are at the moment 54 Buc-ee’s places, in accordance with its web site.
CBS News Texas reached out to Buc-ee’s, however has not heard again.
