BARCLAYS has sparked fury as it introduced it is to shut down its Barclaycard website for customers and informed them to use its app instead.
The bank informed customers this week that its Barclaycard on-line servicing will shut for good this summer season.
Barclaycard, Barclays bank card subsidiary, has greater than 5 million buyer accounts within the UK.
The bank mentioned it was making the transfer as a result of extra customers had been selecting to bank by means of its app.
An electronic mail despatched to customers, seen by The Sun, learn: “Your Barclaycard on-line servicing is closing on 10 June 2026.
“We perceive {that a} change like this may be surprising, however this gained’t have an effect on your account or the way you use your card in any means.
“Please keep using the Barclaycard app to manage your account.”
Barclaycard customers have criticised the transfer, with one writing on Reddit: “They’re closing banks, and now they’re closing websites. Not everyone uses apps.”
It follows the closure of hundreds of in-person bank branches in recent times.
Barclays mentioned customers who nonetheless want to use its on-line providers will ultimately give you the chance to achieve this by means of the Barclays website.
A spokesperson mentioned: “Following a overview, we can be simplifying issues for customers by changing the devoted Barclaycard website with account servicing through Barclays on-line banking.
“This change can be applied step by step and with no lack of entry to on-line banking for those that use it commonly.
“Throughout, customers will still be able to apply for a new card or administer their existing account as usual via the Barclaycard or Barclays apps, telephone banking, or in branch.”
