Derby County return to Pride Park Stadium on Easter Monday, the place they’ll face Stoke City of their subsequent Sky Bet Championship fixture.
The Pottersare the guests for the 3pm kick-off, and right here’s every part it’s essential to know when you’re heading to Pride Park for matchday.
Supporters can discover full particulars concerning the matchday expertise within the devoted on-line Matchday Hub – click here to take a look.
Bustler at Pride Park
Just in case you missed it, Fans’ Park at Pride Park has been prolonged in partnership with Bustler Market for the remainder of the house marketing campaign, persevering with our efforts to make matchday even higher for the Rams devoted.
The expanded house will function a wider choice of unbiased meals distributors, bars, and stay leisure, making a vibrant and fascinating environment outdoors the stadium.
The Fans’ Park will open from 12pm till kick-off, earlier than reopening after the ultimate whistle and operating by way of till 7pm.
All supporters might be required to current a sound match ticket or season ticket upon arrival on the Fans’ Park (each pre and publish sport) and please word that bag searches will even be carried out. Full details right here.
Pre-Match Charity Bucket Collection
Fans are invited to contribute to a pre-match charity bucket assortment in help of the membership’s official charity companion Macmillan Cancer Support.
Click here to discover their work.
Ticket Information
Tickets are nonetheless out there and could be bought on-line, over the telephone on 0871 472 1884*, or in particular person from the Ticket Office.
We strongly encourage supporters although to buy their tickets on-line prematurely, as it will assist scale back queues on the Ticket Office, and keep away from any delays forward of kick-off.
The Ticket Office might be open from 10am till kick-off.
Home Ticket Collections might be out there from the Ticket Collection Mini Cabin; adjoining to the Lionel Pickering Entrance on the North-West Corner of the stadium from 1pm.
The North Stand Access Issue Windows might be open from 1pm for any ticketing or entry points you might have on arrival to the bottom.
Tickets should even be used on the appropriate turnstile and accessible entrances can be found in all 4 stands to these disabled supporters that require to make use of one and are clearly signed.
Children underneath the age of two are usually not permitted entry on matchdays, and all spectators, no matter age, should maintain a sound ticket.
Pride Park Stadium’s turnstiles had been upgraded in the course of the summer season and consequently, this implies a slight change in course of for supporters on a house matchday.
* 0871 numbers are charged at 13p per minute plus your telephone firm’s entry cost.
Full ticketing information is available here.
Turnstile Opening Times
Supporters ought to be conscious that Pride Park Stadium will open 90-minutes earlier than kick-off (1.30pm).
Matchday Supporter Liaison Officers
Look out for our Matchday Supporter Liaison Officers (MSLOs) in blue while you arrive at Pride Park Stadium, they’re right here to reply any questions you may need, and the crew would possibly also have a few goodies to present away too!
Fan Behaviour
Supporters are reminded concerning the significance of adhering to floor laws and to behave responsibly when visiting Pride Park Stadium.
Discriminatory behaviour which threatens the security of any sector of the fanbase or makes them really feel uncomfortable is not going to be tolerated and the membership will search the strongest sanctions attainable, and equally, coming into the pitch with out permission, carrying, or utilizing smoke bombs/flares or pyrotechnics, throwing objects, and drug use is not going to be tolerated.
All recognized offenders might be reported by the membership to the police and subsequent prosecution might end in a everlasting legal file, which can have an effect on their employment and training, and will end in a jail sentence.
Persistent Standing: Fans are additionally reminded that persistent standing, excluding within the stadium’s licensed and designated protected standing areas, just isn’t permitted and supporters might be advised to take their seats by way of-out the sport.
Smoking and Vaping: Smoking and/or using e-cigarettes is NOT permitted inside Pride Park Stadium, together with concourse stage. Anyone in breach of this membership coverage might discover themselves ejected from the stadium.
Getting to Pride Park Stadium and Car Parking
Derby County appreciates the dedication proven by our followers who journey far and huge to return to video games at Pride Park Stadium and the membership works carefully with Derby City Council, Derbyshire Constabulary, native transport operators and supporters to assist create and develop an efficient Travel Plan for the membership.
If travelling to the match by automotive, then there’s parking out there at Derby Arena Car Park(s), which is inside simple strolling distance of the stadium, however we advise all supporters to buy their automotive parking house effectively prematurely, as there isn’t a choice to pay by way of money on the day of the sport.
Full parking details are available here.
Resident parking zones are in operation on matchdays with parking fines issued if contravened. Therefore, the membership advises supporters, the place attainable, to make use of official automotive parks.
Please bear in mind {that a} site visitors exclusion zone is imposed round Pride Park Stadium on matchdays, together with a dynamic danger evaluation, which is carried out as a part of the membership’s matchday site visitors administration system and closure settlement with Derby City Council. Therefore, street closures will solely be activated earlier than the ultimate whistle whether it is deemed unsafe for supporters.
Important Travel Information
We kindly advise supporters to verify the native climate forecasts and the official membership channels for updates earlier than travelling to the sport too.
Food and Drink
There are a number of meals kiosks positioned contained in the stadium with a spread of sizzling meals, snacks, smooth drinks and alcoholic drinks to take pleasure in previous to kick-off and at half-time.
Join us in The Yard, positioned on the South-West Corner of the stadium, which is able to open at 12pm till kick-off earlier than reopening after the ultimate whistle till 7pm.
The Baseball Lounge Bar might be closed.
The Fans’ Park will open at 12pm, with the exterior shops opening from 12pm and the stadium concourses will open at 1.30pm when turnstiles open.
Pride Park Stadium is a cashless surroundings accepting solely contactless, debit card and bank card as technique of cost.
Rammie and Ewie’s Activity Zone
Derby County is at all times striving to supply an gratifying day trip for households once they go to Pride Park Stadium.
Rammie and Ewie’s Activity Zone, which is located in Harrison’s Hub within the North-West Corner of Pride Park Stadium delivers a spread of household, enjoyable actions together with:
– Colouring and Crafts
– PlayStation with FIFA
– Board Games
– Table Football
– Air Hockey
– Pop-Up Basketball
– Table Tennis
– Ewie’s Sweet Stand
– Hot and Cold Soft Drinks
– Official Ministore
– Memorabilia Exhibit with Your Memories!
The Indoor Activity Zone will supply precedence entry from 12.30pm till 1pm, earlier than opening to all company from 1pm till kick-off.
Rammie and Ewie might be in attendance at Pride Park, and they’re at all times pleased to cease for images and a excessive-5, so be sure to say good day!
All actions contained in the Activity Zone are freed from cost, however please word that entry into the house is on a primary-come, first-served foundation.
For all first-time fans and families information, click here.
Derby County Megastore
The Derby County Megastore, positioned on the North-East Corner of Pride Park Stadium, might be open from 10am till 6pm to buy all the newest Rams merchandise – do not miss our particular Easter Lucky Dip too!
The Matchday Store located inside Harrison’s Hub, might be open for the precedence entry window, after which to everybody from 1pm till kick-off.
The Portable Ministore will even be open throughout the Fans’ Park from 12pm.
Matchday Programme
‘The Ram’ stays a key a part of your matchday routine, and inside you’ll be able to look forward to finding in-depth participant interviews, opposition evaluation, historic options and extra.
Programmes can be found for £4 outdoors the stadium by way of programme sellers forward of kick-off and there’s additionally the choice to order straight to your door by following the link here.
Safeguarding: If you may have any safeguarding issues, please e mail the Dedicated Safeguarding Officer at [email protected], or converse to a member of employees.
Lost Children: The membership affords all dad and mom/guardians the chance to gather a free-of-cost wristband from Rammie and Ewie’s Activity Zone that their youngster can put on on the day of the sport.
Parents/guardians can write their contact particulars, stand and seat quantity on the wristband, after which if their youngster was to grow to be separated from them or felt unsafe, they may then strategy a steward or Derby County member of employees and present their wristband. The steward or employees member will then contact dad and mom/guardians.
General Enquiries: If you want to contact the membership with any basic enquiries, recommendations or suggestions, please contact our Supporter Liaison Officer (SLO) by emailing [email protected].
Incident Reporting Procedure
If you hear or witness something you deem inappropriate throughout your go to, please both report it to your nearest steward or by texting ‘DCFC’ adopted by your message to 88440.
If you’re outdoors the stadium or in your method to/from a sport, the membership would advise that you simply report any type of anti-social behaviour, discrimination, or abuse to Kick It Out by way of their on-line reporting type or by way of their reporting app. This is on the market on each IOS and Android or alternatively e mail Kick It Out at [email protected].
Flags, Banners and Bags Policy
Supporters are welcome to deliver flags, banners and luggage into Pride Park Stadium, so long as they meet the membership’s security necessities.
Click here to view our Flags, Banners and Bags Policy devoted webpage.
Please word that the membership reserves the correct to show flags and banners away on the grounds of offensive content material.
Accessibility
If you’ve acquired any queries or want to focus on the steps that the membership might be able to absorb your explicit circumstances, then please contact our Disability Access Officer Emma Drury by emailing [email protected].
You can also visit our online Accessibility Hub by clicking here.
The on-line Hub is your go-to position for every part associated to accessibility on the membership – whether or not you are on the lookout for info on accessible seating, assist with matchday planning, or methods to apply for cheap changes, you may discover every part you want.
Audio Descriptive Commentary
Audio Descriptive Commentary is on the market to blind and partially sighted house and away supporters.
Please contact the Disability Team on 01332 667528 to order a receiver no later than 24 hours previous to the fixture date (topic to availability).
Please word that you will want to deliver your personal earphones (3.5mm spherical jack).
Sensory Rooms
The membership’s Sensory Rooms are primarily based in two of the containers within the North-West Corner of Pride Park Stadium and are designed to make sure that all people, no matter their circumstances or disabilities, will get to expertise watching the Rams and is for youngsters and younger adults who’ve further wants, geared toward serving to these with autism.
The house supplies the prospect for individuals who might wish to keep inside in the course of a sport, permitting them to observe by way of the window and nonetheless get the expertise of being on the floor on a matchday.
Please word that areas are in very excessive demand and precedence might be given to those that haven’t accessed the ability prior to now.
To find out more about the Sensory Rooms, please click here.
Complimentary Sanitary Products
Complimentary sanitary merchandise can be found in chosen feminine bogs throughout Pride Park Stadium, and the membership want to encourage followers to solely take what they want and depart the remaining for individuals who comply with them.
Matchday Draw
The Derby County Community Trust supplies followers with the prospect to win massive on a matchday, while additionally cheering on the Rams, by way of their Matchday Draw.
Tickets value £1 every and could be bought at Harrison’s Hub on the North-West Corner of the stadium previous to kick-off or on-line by following the hyperlink here.
Official Derby County App
You can preserve updated with all issues Derby County by way of the membership’s Official App!
The App brings you all the newest membership information, RamsTV movies, options, match stories and in-sport content material proper to the palm of your hand.
Click here to download free on Android devices,and here for Apple.
Get in Touch
If you require additional info or want to contact the membership forward of your go to to Pride Park Stadium, then please click here as that is the place particulars of methods to get in contact could be discovered.
