Easyjet mentioned border delays triggered by the implementation of the brand new European Entry / Exit System (EESS) had been “unacceptable”.
The system was introduced in in October final yr.
This week, the UK authorities up to date its steerage to individuals travelling to the European Schengen space, telling them they may have to register their biometric particulars equivalent to fingerprints and photographs after they arrived.
It mentioned individuals “do not need to take any action before they arrive at the border, and there is no cost for EES registration”.
“EES registration is replacing the current system of manually stamping passports when visitors arrive in the EU.
“EES could take every passenger further time to finish so be ready to attend longer than normal on the border,” it added.
A spokesman for Easyjet mentioned: “We are conscious that some passengers departing from Milan Linate right this moment skilled longer than normal ready occasions at passport management and we suggested prospects on account of fly to permit extra time to make their method by the airport.
“We have been doing all possible to minimise the impact of the airport queues, holding flights to allow customers extra time and providing free flight transfers for any customers who may have missed their flight including EJU5420 to Manchester.
“We proceed to induce border authorities to make sure they make full and efficient use of the permitted flexibilities for so long as wanted whereas European Entry / Exit System is applied, to keep away from these unacceptable border delays for our prospects.
“While this is outside of our control, we are sorry for any inconvenience caused.”
