(WFSB) – Customers are out of tens of hundreds of {dollars}, and greater than three dozen employees are out of a job after Wren Kitchens instantly shut down.
We’re advised the UK based mostly firm advised employees Thursday afternoon, they had been closing US shops and showrooms immediately.
The I-Team spoke with a number of employees and customers Friday, who all mentioned that they had no concept this was taking place.
Melissa Dethlefsen gave the I-Team a tour of her now gutted kitchen. A kitchen prepared for brand new cupboards and counter tops she ordered from Wren Kitchens, $23 thousand {dollars}’ price. Cabinets and counter tops that had been speculated to be delivered this upcoming Wednesday.
“As a family of five, it’s been hard to live in one room essentially. S to be so close and then to have it ripped away, is it’s like devastating,” says Melissa.
Late Thursday night time, Melissa bought a name from her contractor telling her Wren Kitchens had shut down, and that she almost certainly wouldn’t be getting these cupboards anymore.
Former employees inform the I-Team, the UK-based employer advised everybody on a Zoom name round 3 PM Thursday; they had been closing all US showrooms and shops efficient immediately.
Anes Hodzic labored as a supervisor within the Newington showroom and mentioned they locked the doorways by 4 PM.
“No one got any pink slips. No one got anything. Once they walked out of the offices, all the computers went black, black screens,” says Anes Hodzic.
Hodzic mentioned he bought his final paycheck Friday. At the identical time, he discovered he not has insurance coverage.
“We got nothing regarding customers, regarding some sort of severance for the employees, nothing really,” says Hodzic.
Melissa says she hasn’t heard from Wren in any respect both. She says she paid Wren by debit card and test. Her financial institution is now investigating, however she isn’t certain what they will do.
On Wren’s web site, it tells her and different customers to fill out a kind, however she doesn’t anticipate a solution. Melissa mentioned she did join with somebody on the UK places of work this morning however ….
“He said that they had been told to be prepared for phone calls from the United States, not to speak to anybody from the press and to just take our information. And he was like; I don’t know what to tell you,” says Melissa.
Both Melissa and Hodzic need answers, and for many who paid to get what they paid for.
“I wanted to talk to you guys because I feel like the media and the public will put a little pressure on them to make sure these people get their money back,” says Hodzic.
“Not that I want to be spiteful, but like somebody has to be held accountable for this,” says Melissa.
But who might be held accountable when there’s nobody to reply your name. Wren Kitchens haven’t responded to our calls or emails.
If you’re ready on an order, consultants say to contact your monetary establishment and maintain data of any communication with the corporate.
Home Depot, which does enterprise with Wren Kitchens, mentioned in a press release, “Wren Kitchens has alerted us that they’ve ceased operations in the United States, which includes closing their showrooms in our stores. We had no previous notice of Wren’s intent to close, and we’re actively evaluating how this has affected Wren customers to help those who may have questions or issues. For questions about operations, please contact Wren directly.”
For former employees, we spoke with the CT Department of Labor. They mentioned, “any employee dealing with layoff, or anybody searching for a job, or in search of a profession change can schedule an in individual or digital appointment at their native American Job Center.
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